Manager Console
Drink Taste
ID: fb-1
OK
My Pike Place roast tasted burnt this morning. It's usually perfect, but today was off.
Pike Place Market
about 2 hours agoCleanliness
ID: fb-3
OK
The restrooms were not clean, and several tables were sticky and had not been wiped down.
Magnificent Mile
about 8 hours agoWait Time
ID: fb-2
Breached
The line was incredibly long, and mobile orders were piling up. Waited 20 minutes for a single latte.
Times Square
1 day agoStaff Service
ID: fb-4
OK
The barista who took my order was so friendly and made my day! Excellent service.
Pike Place Market
3 days agoOther
ID: fb-6
Breached
The music in the store was extremely loud today, making it hard to have a conversation.
Times Square
3 days agoWait Time
ID: fb-5
Breached
The wait time has been consistently over 15 minutes for the past week during the morning rush. It feels like the store is understaffed.
Beverly Hills
4 days ago